Subject: Re: Guest complaint - please look into this ASAP
From: Saurabh Dadu <[email-masked]>
To: Kris Waldman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, release <[email-masked]>, Release Concierge <[email-masked]>
Date: Sat, 15 Apr 2023 13:45:32 +0000

Checking now

Regards,

Saurabh Dadu
LiveSalesman

On 15-Apr-2023, at 7:13 PM, Kris Waldman <[email-masked]> wrote:

Good morning,

Joann Brady just let us know that she had a terrible experience with the call center- she was on the phone for 40 minutes trying to book one appointment but was constantly being interrupted by a baby screaming and crying. She asked to call back later because of the length of the call and the noisy background made it hard to hear. After she hung up, a man called her back and scolded her for hurting the previous woman's feelings and told her she was rude.

Sheila Ann booked her appointment 2/22 at 3:39pm

Thank you.
Kris