Subject: Talkdesk Incident - Subset of calls not being delivered to available agents - 15 March 2023
From: [email-masked]
To: [email-masked]
Date: Wed, 15 Mar 2023 14:48:15 +0000 (UTC)

Subset of calls not being delivered to available agents

Incident resolved
This incident has been resolved.

Time posted
Mar 15, 14:48 UTC

Components Affected
Agent Experience & Routing - Call Flows & Routing

View 6 previous incident updates https://u12100069.ct.sendgrid.net/ls/click?upn=JsK1Y6Qkg9vM2veJ-2BgHikEbAmO1EQI27qfFRJ5kJVTgl2k2hda9DbGHGoa78OywwMs72_K0Qhmaxzs37wOESWDmc4YXVnh3bm1tpIy2-2B6-2FXbxyXtSk94NmQ0K34R-2Fd4uv0HudbEkUGt1H-2BQTlbc5TOMZNfl5SHl9YVRKrvgg8gg7DWoZeVYw3Z4a-2BxRxJGV3ec7JSc2lotoYU4pnloRNTVWrqP-2F-2BDnRzip5uSpjUZn3GICQ58-2BFD-2Bt-2BZfUJB0XjVMZQPR86UbnHpFsmT-2Fyy3WXVXNYmF4V3k-2FibhDrrsyEVIwzYk-3D

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