Subject: Intake forms and waivers
From: Linda Townsend <[email-masked]>
To: release <[email-masked]>, Release Concierge <[email-masked]>, Kris Waldman <[email-masked]>, Katarina Koh <[email-masked]>, Kristin Esper <[email-masked]>, K KD <[email-masked]>, saurabh <[email-masked]>, deeksha <[email-masked]>
Cc: Rebecca Dybala <[email-masked]>, Christi Tarzia <[email-masked]>
Date: Mon, 6 Mar 2023 17:42:22 -0500

Hi team,

I’ve spent a fair amount of time in guest services in the last week and I’ve noticed that most new guests have not completed their forms prior to arrival. Please provide a reminder to complete forms prior to arrival both at time of booking and also with appointment confirmation calls. It’s stressful for the guests and the staff when forms are not completed because it’s quite time consuming. Let them know that it will expedite their check in and begin their day smoothly and stress free. Thank you!

With gratitude,

Linda