Subject: Re: Call Center Release - Rhonda Garvin Conaway
From: Pravesh Singh <[email-masked]>
To: Release Concierge <[email-masked]>
Date: Sat, 4 Feb 2023 12:47:00 -0700 (MST)

Hello Kris, 

The appointment was scheduled for Feb 22nd. Thank you! 

Best regards, 
Pravesh Singh 

From: "Release Concierge" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Sent: Sunday, 5 February, 2023 01:13:06 
Subject: Re: Call Center Release - Rhonda Garvin Conaway 

Hi Pravesh, 
Is she aware of the 50% charge? 

Thanks, 
Kris 

On Sat, Feb 4, 2023 at 1:33 PM Rhonda Garvin Conaway < [ mailto:[email-masked] | [email-masked] ] > wrote: 

	

	

	
		Release Wellness - Call Center Contact Form 

	
		Customer's Name 	Rhonda Garvin Conaway 
Customer's Phone Number 	(508) 596-5807 
Customers E-Mail Address 	[ mailto:[email-masked] | [email-masked] ] 
Message 	Hi team, 

Rhonda called requesting to cancel her MDR (facial) appointment and process the refund back into her CC. Her friends have already booked her facial appointment at 5:45 and she wasn't about it. 
Date of Appointment 	02-22-2023 
Time of Appointment 	12:45 PM 
Agent's Name 	Pravesh