Subject: Re: Call Center Release - Brianna Woundy
From: Release Concierge <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Fri, 20 Jan 2023 16:37:18 -0500

Pravesh,
For some strange reason, the payment was applied to a facial on 2/1 which
was* not *in the schedule! So we cancelled that, making the payment
available for the 17th.
All set now.

Kris

On Fri, Jan 20, 2023 at 1:33 PM Brianna Woundy <[email-masked]> wrote:

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>   Release Wellness - Call Center Contact Form
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> Customer's Name Brianna Woundy
> Customer's Phone Number (508) 404-0684
> Message Hi team,
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> We charged the customer correctly for her facial appointment and applied
> for the payment in the MB. It showed as a notification on the top of the
> screen at that time that payment has been applied but still it's marked as
> unpaid. Could you please double-check and process the payment accordingly?
> Thank you!
> Date of Appointment 02-17-2023
> Time of Appointment 11:30 AM
> Agent's Name
> Pravesh
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