Subject: Talkdesk Incident - Service Degradation - 20 January 2023
From: [email-masked]
To: [email-masked]
Date: Fri, 20 Jan 2023 16:22:35 +0000 (UTC)

Service Degradation

New incident: Identified
We are currently investigating degraded performance affecting Live Reporting. Routing and Call controls are working as expected. Mitigation Measures are in progress. We will provide an update in 30 minutes or sooner.

Time posted
Jan 20, 16:22 UTC

Components Affected
Reporting & Analytics - Live Reporting

View full incident details https://u12100069.ct.sendgrid.net/ls/click?upn=JsK1Y6Qkg9vM2veJ-2BgHikP4kGMpnak0BFwFBKz9em92TvMqh0x-2FWGyHsXFhjwqrqvZeC_K0Qhmaxzs37wOESWDmc4YXVnh3bm1tpIy2-2B6-2FXbxyXtYlTcFhAO5hivPemDSyKRhxl6AbLF7A-2B-2BmpyaLP7oyCzaNI1EjbU2Q6WNZqxSM4rYHEZZHrSvBEfZr5-2Bu-2BOW6FvgDvF5kdSp1X8-2FFuzCaoGJpMXJxGEZQEdpdIyIq0pKDQqDh5umgxRlKuHWMV4RyrP-2B2m8GFMYzAZkYLbZTMUxGPGrwwrDMLPx5X49q5E5bk-3D

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