Subject: Release Call Report - 13/01/2023
From: Pritish Nandi <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 18 Jan 2023 06:26:37 -0700 (MST)

Hi Pravesh, 

Hope you are well. 

We have missed these three calls on 13/01/2023, and we do not know the reason why you were unavailable to take these calls? We do not have any update in Teams as well. 

14107086992 	13-01-2023 19:30 	00:00:34 	No Status of Pravesh on group, not logged in on Bria. 
15086678800 	13-01-2023 19:32 	00:00:26 
19788705058 	13-01-2023 19:48 	00:00:33 

Incoming calls - 94 	Call answered % - 88% 
			
Agent 	Calls answered 	Total call duration 	
Pravesh 	36 	03:01:05 	
Hannah 	24 	01:37:17 	
Pritish 	18 	01:50:17 	
Erah 	5 	00:30:06 	
Grand Total 	83 	06:58:45 	
			
VM's - 11 			
caller no. 	Call Time (EST) 	Call duration 	Remarks 
15086244700 	13-01-2023 11:30 	00:00:49 	Pravesh and Erah were on call, Hannah was checking emails. 
15083977434 	13-01-2023 11:33 	00:00:55 
17742761839 	13-01-2023 16:49 	00:00:08 	Pritish and Pravesh were on call, Hannah was doing confirmation calls. 
15084392755 	13-01-2023 16:59 	00:00:27 
17742451397 	13-01-2023 16:59 	00:00:40 
16174703657 	13-01-2023 17:14 	00:00:12 
19787603246 	13-01-2023 17:45 	00:00:50 	Pritish and Hannah were on call, Pravesh was on break. 
16175993107 	13-01-2023 17:50 	00:00:44 
14107086992 	13-01-2023 19:30 	00:00:34 	No Status of Pravesh on group, not logged in on Bria. 
15086678800 	13-01-2023 19:32 	00:00:26 
19788705058 	13-01-2023 19:48 	00:00:33 

Regards, 
Pritish Nandi