Subject: Re: Call Center Release - Zita Melvin
From: Pritish Nandi <[email-masked]>
To: [email-masked]
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, Pravesh Singh <[email-masked]>, erah austre <[email-masked]>
Date: Mon, 14 Nov 2022 10:33:11 -0700 (MST)

Hi Team, 

The customer booked a free meditation class with us and we do not have to refund her in anyway. So no further action needs to be taken. 

Regards, 
Pritish 

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From: Release Concierge <[email-masked]> 
Date: 13 November 2022 at 01:20:49 GMT+5:30 
To: erah austre <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]> 
Subject: Fwd: Call Center Release - Zita Melvin 

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Hi, did she cancel a fitness class or an appointment? Because the spa is not open on tuesdays and I am not seeing anything in her purchases. Do you have more details? 

---------- Forwarded message --------- 
From: Zita Melvin < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sat, Nov 12, 2022 at 2:34 PM 
Subject: Call Center Release - Zita Melvin 
To: < [ mailto:[email-masked] | [email-masked] ] > 

	

	

	
		Release Wellness - Call Center Contact Form 

	
		
	Customer's Name 	Zita Melvin 
	Customer's Phone Number 	(508) 769-2358 
	Customers E-Mail Address 	[ mailto:[email-masked] | [email-masked] ] 
	Message 	Hi, 

Zita Melvin left a voicemail that her appt this Tuesday is cancelled. 
Please process full refund for this appt. 

Thank you 
	Date of Appointment 	11-15-2022 
	Time of Appointment 	05:15 AM 
	Agent's Name 	
	
	Erah 	

			

	

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