Subject: Re: Thank you to Erah -- and Spa Tub UPDATE
From: erah austre <[email-masked]>
To: concierge <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Jayson Escala <[email-masked]>, release <[email-masked]>
Date: Thu, 10 Nov 2022 06:05:36 -0700 (MST)

Hi Kris, 

Thanks for letting us know. I have informed everyone from the team as well. 

Have a great day! 

Erah 

From: "concierge" <[email-masked]> 
To: "erah austre" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Jayson Escala" <[email-masked]>, "release" <[email-masked]> 
Sent: Thursday, November 10, 2022 7:17:09 AM 
Subject: Thank you to Erah -- and Spa Tub UPDATE 

Erah- Thank you very much for letting us know about the missing notes and that Eileen might call. (She did!) 
This has been addressed with the staff person who booked the appointment, and I've reminded all staff to write complete notes. 

To the entire team- The spa tub is still not fixed. It is likely to be down through Saturday at least. So, when doing confirmations, please let people know that the spa tub is not available but guests are welcome to still go outside into the patio area and sit in front of the fire. 

Thank you. 

Kris