Subject: Bria Teams - Follow-Up
From: Hiroko Ono <[email-masked]>
Date: Tue, 25 Oct 2022 00:04:13 +0000

Hi there,

Thank you for using Bria Teams!

My name is Hiroko, Customer Success Representative at Alianza. I am wondering if you have any concerns or questions about Bria Teams setup. Please feel free to reach out to us anytime.

This is just for your information, but here is the instruction about configuration setup.

Setup configuration

About voice provider, you can choose the best fit VoIP provider from VoIP Providers & Softphone Service Providers | CounterPath<https://www.counterpath.com/voip-providers/>.

After you reach out to your provider, please login to the portal (Bria Teams Admin Portal<https://teams.softphone.com/login> ) and click Voice and Video tab on the top bar.

Then, please click Add Voice Configuration.

You can click this Select from Providers/Configure SIP Settings,

And proceed the process.

The information is provided by your provider, so please fill in the information and save it.

 

This is an instruction video (less than 2 min).

Bria Teams "How To" Series: Adding Voice Accounts - YouTube<https://www.youtube.com/watch?v=zDVuZdqoHsg>

If you follow the instruction, you can setup your voice configuration.

 

If you have some technical issues, please feel free to submit a ticket via https://support.counterpath.com/hc/en-us/requests/new.

Our technical support team will assist that.

Please let me know if you have any other questions or concerns.

Best regards,

[Cloud VoIP Solution for Cable MSOs, ISPs and Telcos | Alianza]<https://www.alianza.com/>
Hiroko Ono
Customer Success Representative
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