Subject: Talkdesk Incident - Service Degradation - 9 September 2022
From: [email-masked]
To: [email-masked]
Date: Fri, 09 Sep 2022 20:41:33 +0000 (UTC)

Service Degradation

An update has been posted
Mitigation measures are currently in progress. Studio /IVR is able to receive and process inbound calls, Assignment / ACD is able to route calls to agents to those that are available.  A subset of users are experiencing degraded performance affecting the ability to Login. We will provide an update in 30 minutes or sooner.

Time posted
Sep  9, 20:41 UTC

Components Affected
Platform - Talkdesk ID Login

View 4 previous incident updates https://u12100069.ct.sendgrid.net/ls/click?upn=JsK1Y6Qkg9vM2veJ-2BgHikN5fmWALfTGNAF2KpZkMM-2BQqS-2FkTSq8EYt0ycagMZWbqDXKn_K0Qhmaxzs37wOESWDmc4YXVnh3bm1tpIy2-2B6-2FXbxyXuC2BgqQqDOeYCH6BfcWtbF1LoskwhEbzMMu5zFbAcp4iuSLNOq6xGUS57fTJB3ffjyYz69LGbM-2Fc6FbdGKuvOWSSD9eorMa79-2FZk6VYJ9yTqA37kNrYi7UZR1ehsTXEK9ileJ1o1aQbh80z3CWYYkc-2BKhZeoEOBEgGYTmslmNcJH7ziryKrNrVa3X1-2BX-2Bh0ws-3D

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