Subject: Re: 236300 - Mary Grace
From: Pritish Nandi <[email-masked]>
To: "Daisuke Murata, DIUM" <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Sun, 31 Jul 2022 21:58:05 -0700 (MST)

Hi Daisuke, 

Thank you for your insight. 

I will speak to her and look out for issues like this. 

Regards, 
Pritish 

From: "Daisuke Murata, DIUM" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Sent: Monday, August 1, 2022 6:38:19 AM 
Subject: 236300 - Mary Grace 

Hi both, 

Mary made a mistake in translation. 

Customer wanted to have a replacement/alternative product to borrow until the new one is released in October, which she translated as “alternative product for replacement”. 

As we had already approved RMA it costed us extra money for this one. I have already told her to translate perfectly from next time, but please watch out. 

Daisuke Murata 

Technical Support Specialist 

EPOS Japan 

Mobile: 080-5105-4566