Subject: Phone Line test - 19/07/2022
From: Pritish Nandi <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>
Date: Tue, 19 Jul 2022 10:19:55 -0700 (MST)

Hi Pravesh, 

As discussed, please test the below mentioned lines for the parameteres given. Please fill Yes/No/NA as per the check. Add your remarks at the end on the check. 

Attached is the excel file. 

I have made test call for US/Canada lines and they are working as expected. 

Country 	Greeting 	Audio 	Other 	Remarks 
EPOS Greeting 	Clear Greeting 	Polite & Professional Tone 	Picked within 5 sec 	Clear Voice 	Background Noise 	Loud Enough 	Audio Delay 	Any issues with Line 	If line Busy 
Germany 
											
Austria 
											
Switzerland 											
France 
											
Belgium 
											
China 
											
Hong Kong 
											
Singapore 
											
Japan 
											
India 
											
US 	Yes 	Yes 	Yes 	Yes 	Yes 	No 	Yes 	No 	No 	No 	The test call was successful and the line working fine. Picked by Jeet. 
Canada 	Yes 	Yes 	Yes 	Yes 	Yes 	No 	Yes 	No 	No 	No 	The test call was successful and the line working fine. Picked by AJ. 

Regards, 
Pritish Nandi