Subject: Apology letter for #235801
From: Aparna Jain <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Mon, 18 Jul 2022 00:41:20 -0700 (MST)

Hello Sir, 

I deeply apologize for my mistake that I forgot to mention the old ticket number in the new case #235801, I assure you it will not happen again in future. I want to ask you sincerely for your forgiveness. 

Thanks & Regards, 
Aparna Jain