Subject: Re: Abandoned Report - 06th-08th April 2022
From: Saurabh Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, Deeksha Dadu <[email-masked]>
Cc: "Pravesh Singh (LSM)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 11 Apr 2022 17:40:25 +0000

Hi Pritish,

Why do we have so many abandoned calls in France? also With now new agent in China why do we still have that issue?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Pritish Nandi <[email-masked]>
Sent: 11 April 2022 12:04 PM
To: Saurabh Dadu <[email-masked]>; Deeksha Dadu <[email-masked]>
Cc: Pravesh Singh (LSM) <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: Abandoned Report - 06th-08th April 2022

Hi All,

PFB the abandoned report for the last 3 working days.

April 2022

Country abandoned       missed  Grand Total
France  9       1       10
China   10              10
US      6       1       7
Japan   6               6
Spain   1       1       2
Australia       2               2
India   1               1
German  1               1
HK      1               1
UK      1               1
Grand Total     38      3       41

Week    disconnected    waiting Grand Total
Week 52 4       5       9
Week 1  2       30      32
Week 2  8       53      61
Week 3  10      56      66
Week 4  10      27      37
Week 5  9       71      80
Week 6  18      54      72
Week 7  5       73      78
Week 8  12      143     155
Week 9  3       68      71
Week 10 5       65      70
Week 11 3       73      76
Week 12 5       45      50
Week 13 7       43      50
Week 14 3       29      32
Grand Total     104     835     939

06/04/2022

Call Type       disconnected    waiting Grand Total
abandoned               11      11
missed  2               2
Grand Total     2       11      13

Country abandoned       missed  Grand Total
China   3               3
France  3               3
US      4       1       5
UK      1               1
Spain           1       1
Grand Total     11      2       13

07/04/2022

Call Type       disconnected    waiting Grand Total
abandoned               2       2
missed  1               1
Grand Total     1       2       3

Country abandoned       missed  Grand Total
France  1       1       2
Japan   1               1
Grand Total     2       1       3

08/04/2022

Call Type       waiting Grand Total
abandoned       3       3
Grand Total     3       3

Country abandoned       Grand Total
China   1       1
Japan   1       1
Australia       1       1
Grand Total     3       3

Regards,
Pritish Nandi