Subject: Re: Gaming Suite - 1.9.0 issues reported by customer
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Mon, 7 Mar 2022 04:02:06 -0700 (MST)

Hi Josephine, 

Can you please check these issues and advise on the issues the customer is facing with GS version 1.9.0. 

Battery % issue 

207703 
207704 
206716 
206361 
206253 
207856 

Update Failure 
206280 

Volume bar is Greyed out 
206361 

Mic and Playback tab greyed out 
206361 
206293 
207308 

Mic test not working 
206253 

Mic Tab - UI issue 
195177 

Preset does not work 
206329 
206338 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
Cc: "Pravesh Singh" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Tuesday, March 1, 2022 11:46:08 AM 
Subject: Gaming Suite - 1.9.0 issues reported by customer 

Hi Josephine, 

I hope you are feeling better. 

Please do have a look at these tickets once you are back. These issues are reported with gaming suite version 1.9.0. 

206615 - no battery indicator 
206286 - no battery indicator 

206329 - Preset does not work 
205343 - Preset does not work 
206338 - Preset does not work 
206293 - Preset does not work 

I am trying to gather more info on the preset does not work issues as it is not very clear to me. 

Regards, 
Pritish Nandi