Subject: Re: CB isn't creating ticket
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Pravesh Singh <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 14 Feb 2022 09:16:26 -0700 (MST)

Hi All, 

As mentioned in my first email, it's the general incoming Customer Service US number. 1-860-577-9148. I'm reattaching the screenshot: 

Best Regards, 
AJ 

From: "Pritish Nandi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "arjun hurry" <[email-masked]>, "Pravesh Singh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Monday, 14 February, 2022 13:05:01 
Subject: Re: CB isn't creating ticket 

Hi All, 

I need the phone number which it is not creating tickets for. 

@Pravesh - Please advise what is going on. 

Regards, 
Pritish 

From: "Rosette Modiri" <[email-masked]> 
To: "Arjun Hurry" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]>, "Pravesh Singh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Saturday, February 12, 2022 2:21:39 AM 
Subject: Re: CB isn't creating ticket 

Hi All, 

It's happened to me as well for IB call. 

Please check. 

Regards, 
Rosette 

From: "Arjun Hurry" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Saturday, February 12, 2022 2:15:03 AM 
Subject: Re: CB isn't creating ticket 

Hi All, 

Just happened again with both Rose and myself. Screenshot attached. 

Best Regards, 
AJ 

From: "arjun hurry" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Saturday, 12 February, 2022 01:29:41 
Subject: CB isn't creating ticket 

Hi Pritish, 

Please be advised this error has been cropping up since yesterday - CB isn't creating a ticket for inbound calls on the general CS-US number (1-860..). Screenshots attached from yesterday and today. It's happened 3 times so far. 

Best Regards, 
AJ