Subject: Re: Audit report - Joise Lau
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, Abhishek Kumar <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 20 Jan 2022 02:28:11 -0700 (MST)

Same here, 

Cannot open the file. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Abhishek Kumar" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Thursday, January 20, 2022 1:49:58 PM 
Subject: Re: Audit report - Joise Lau 

Hi Pravesh, 

Could you please send the sheet again, at my end it is not opening properly. Thanks 

Regards, 
Deeksha 

From: Pravesh Singh <[email-masked]> 
Sent: Wednesday, January 19, 2022 8:47 PM 
To: Pritish Nandi (LSM) <[email-masked]> 
Cc: abhishek kumar <[email-masked]>; Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]> 
Subject: Audit report - Joise Lau 
Hello Pritish, 

As discussed, I've audited a few of Josie's tickets and I'm guessing that she has saved some troubleshooting steps and she is just forwarding it on every ticket regardless of the reported issue. And, the shared format of the case summary isn't being followed. 

Best regards, 
Pravesh Singh