Subject: CICSO IP 7961G & G-GE, Correction in the new CG
From: Pravesh Singh <[email-masked]>
To: jvdo <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, hnyr <[email-masked]>
Date: Mon, 27 Dec 2021 01:05:31 -0700 (MST)

Hello Josephine, 

I have been working on ticket #190638, and the user has a CICSO IP 7961G phone connected to an SDW 5016 headset via HSL 10. Upon looking at the new compatibility guide, it shows that only wired headsets are compatible with this phone. And, if we circle back to the [ https://sennheiser-headset-compability.herokuapp.com/ | old compatibility guide ] it shows that the headset is compatible with the phone. 

I just wanted to bring this to your attention. Please make the required changes. Thank you! 

Best Regards, 
Pravesh Singh