Subject: Re: 170236 - Not calling
From: Pravesh Singh <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: abhishek kumar <[email-masked]>
Date: Thu, 2 Sep 2021 11:30:25 -0700 (MST)

Hi Pritish, 

Please check it again. We didn't had the phone number in the beginning. I requested to confirm the phone number in the first response and called the customer as soon as he confirmed the phone number. 

Thanks! 
Pravesh Singh 

From: "Pritish Nandi" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "abhishek kumar" <[email-masked]> 
Sent: Thursday, September 2, 2021 8:34:29 AM 
Subject: Re: 170236 - Not calling 

Also, why we are keeping pending when escalating for RMA? 

I have shared an update, did you check? 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "abhishek kumar" <[email-masked]> 
Sent: Thursday, September 2, 2021 8:30:49 AM 
Subject: 170236 - Not calling 

Pravesh, 

Why we are not calling customers? 

Regards, 
Pritish Nandi