Subject: DSAT Audit - June 2021
From: Pritish Nandi <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 8 Jun 2021 06:56:51 -0700 (MST)

Hi Pravesh, 

Can you please advise me on this below ticket as to what happened? You joined the chat and left. The customer rated it bad. Your merged it with a different ticket. 

	152752 	Pravesh Singh 		Gaming 	EPOS Gaming 	1 	Agent 	Poor Communication 	Agent Joined and left the chat without answering the customer. Never sent an email advising what happened if Tech Issue. No Report of any tech issues with Chat 

Regards, 
Pritish Nandi