Subject: Missed Calls in Talkdesk
From: Pritish Nandi <[email-masked]>
To: Antonio Iunco <[email-masked]>, ANUPAM TIWARI <[email-masked]>, Arjun Hurry <[email-masked]>, DIPANSHU SHARMA <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "TEODORA KARIN. GLIGOR" <[email-masked]>, Marika Fujita <[email-masked]>, "Md Modassir Hassan" <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, Pradeep Verma <pradeep.
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>
Date: Wed, 3 Mar 2021 01:16:28 -0700 (MST)

Team, 

Following up on my last email sent on Talkdesk missed calls, please be informed to logout every day from Talkdesk when you end your shift. 

If not done then there would be times when the talkdesk will show missed calls because your device was unavailable. 

Also, if you have any issues with Talkdesk we should know immediately, and also please always take a screenshot of the issue to report it further. 

We should not see any calls as cancelled or rejected from your talkdesk account. Again this is a Zero Tolerance policy and the consequences would be severe. 

Let me know if you have any questions. 

@Ashish - Can you send the legends of the missed calls here so that everybody is aware of what do they mean. 

Regards, 
Pritish Nandi