Subject: Epos IVR Test
From: Abhishek Dalal <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Mon, 1 Mar 2021 13:14:43 -0700 (MST)

Hello Sara, 

We checked the phone numbers and all numbers are working fine except the below one 

Luxembourg - call did not go through into IVR 

Row Labels 	Voxbone-Enterprise 	Zendesk Enterprise 	Zendesk Gaming 	LSM 
Hong Kong 	x 	852 3001 6536 	852 3001 6642 	
Singapore 	x 	65 31292375 	65 3138 5463 	
Australia 	x 	61744103360 	61 8 6336 9954 	
Japan 	x 	81 50 3196 4467 	81 50 3155 5631 	
United States 	1-800-895-7412 	1 801 999 0966 	1 631 533 9810 	
Canada 	18008957412 	1 450 823 0862 	1 450 231 2095 	
Germany 	49 3030808045 	49 32211 077441 	49 5130 962 8090 	
France 	33 170610386 	33 177513242 	33 1 76 27 66 61 	
United Kingdom 	44 2035144072 	441495 367607 	44 7723 494761 	
Denmark 	45 89882841 	4578759601 	45 7071 6469 	
Netherlands 	31 208080956 	x 	x 	
Sweden 	46 844680895 	x 	x 	
Spain 	34 911238085 	x 	x 	
Italy 	390694800646 	x 	x 	
Poland 	48222922415 	x 	x 	
Finland 	358 942450352 	x 	x 	
Switzerland 	41 315281132 	x 	x 	
Norway 	47 23961052 	x 		
Hungary 	36 14088056 	x 	x 	
Iceland 	353 15262572 	x 	x 	
Austria 	43 720880857 	x 	x 	
Brazil 	55 1143807556 	x 	x 	
Belgium 	32 28080784 	x 	x 	
Luxembourg 	35227860234 	x 	x 	
Ireland 	353 15262572 	x 	x 	
Mexico 	52 5553502401 	x 	x 	
Russian Federation 	x 	x 	x 	7 (499) 6091347 
India 	x 	x 	x 	911204184843 
China 	x 	x 	x 	862160314519 

Country 	Inbound 	Outbound 	Date 
US 	Working Fine 	Working Fine 	1-Mar-21 
CA 	Working Fine 	Working Fine 	1-Mar-21 
BZ 	Working Fine 	Working Fine 	1-Mar-21 
MX 	Working Fine 	Working Fine 	1-Mar-21 
UK 	Working Fine 	Working Fine 	1-Mar-21 
FR 	Working Fine 	Working Fine 	1-Mar-21 
DE 	Working Fine 	Working Fine 	1-Mar-21 
DK 	Working Fine 	Working Fine 	1-Mar-21 
BE 	Working Fine 	Working Fine 	1-Mar-21 
NL 	Working Fine 	Working Fine 	1-Mar-21 
SE 	Working Fine 	Working Fine 	1-Mar-21 
NO 	Working Fine 	Working Fine 	1-Mar-21 
FL 	Working Fine 	Working Fine 	1-Mar-21 
ES 	Working Fine 	Working Fine 	1-Mar-21 
IT 	Working Fine 	Working Fine 	1-Mar-21 
BG 	Working Fine 	Working Fine 	1-Mar-21 
PL 	Working Fine 	Working Fine 	1-Mar-21 
JP 	Working Fine 	Working Fine 	1-Mar-21 
HK 	Working Fine 	Working Fine 	1-Mar-21 
AU 	Working Fine 	Working Fine 	1-Mar-21 
AT 	Working Fine 	Working Fine 	1-Mar-21 
CH 	Working Fine 	Working Fine 	1-Mar-21 
SG 	Working Fine 	Working Fine 	1-Mar-21 
CN 	Working Fine 	Working Fine 	1-Mar-21 
IN 	Working Fine 	Working Fine 	1-Mar-21 
IE 	Working Fine 	Working Fine 	1-Mar-21 
HU 	Working Fine 	Working Fine 	1-Mar-21 
LUX 	Calls are not going through into ivr 	Working Fine 	1-Mar-21 
RU 	Working Fine 	Working Fine 	1-Mar-21 
+44 2039664949 	Working Fine 		1-Mar-21 

Regards, 

Abhishek Dalal