Subject: Fwd: Old warranty packing slips sent to US customers + missing packing slips
From: Pritish Nandi <[email-masked]>
To: Akihiko Yamamoto <[email-masked]>, Antonio Iunco <[email-masked]>, Arjun Hurry <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "Joaquim Alfredo Sousa. Olivera" <[email-masked]>, Marika Fujita <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, Pradeep Verma <[email-masked]>, "Pravesh Singh" <[email-masked]>, Siddhartha Kler
Date: Wed, 6 Jan 2021 06:14:36 -0700 (MST)

FYI 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Innocent Bohui, INBO" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Morris Frost, MOFT" <[email-masked]>, "Temistocles Valdes, TEVL" <[email-masked]>, "Vamsy Maddipati, VAMM" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Wednesday, January 6, 2021 6:06:02 PM 
Subject: Old warranty packing slips sent to US customers + missing packing slips 

Hi all, 

Due to an IT incident, some old warranty packing slips were sent to US customers by email. They were sent from [ mailto:[email-masked] | [email-masked] ] email address, but we may receive queries about them. 

Over Christmas and New Year customers globally might not have received their automated emails for the warranty status, so some might be asking for the missing documents. 

If customers are asking about either receiving old packing slips or not receiving a recent packing slip, please just inform them that there was an IT issue that has now been fixed and apologize. 

[ mailto:[email-masked] | @Pritish Nandi ] Please inform all LSM agents. 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
 ] 

	

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

​ [ https://www.facebook.com/eposenterprise ] [ https://twitter.com/eposaudio?lang=da ] [ https://www.linkedin.com/company/eposaudio/mycompany/ ] [ https://www.instagram.com/eposaudio/ ] [ https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA ]