Subject: RE: Procedure change - Warranties for Germany and Austria
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Innocent Bohui (INBO)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Filip Trajkov (FITR)" <[email-masked]>, "Jason Simone (JSIO)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, "Sebastien Manin (SEMN)" <[email-masked]>, "Erich Torrild (ERTL)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <arj
Cc: Andrés Figueroa (AFIG) <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>
Date: Tue, 16 Jun 2020 11:58:56 +0000

Hello,

German and Austrian RMA requests should be sent again to [email-masked]<mailto:[email-masked]> with immediate effect. So you don't have to edit the email address in the macro.

From: Heta Nyrhinen (HNYR)
Sent: 25. maj 2020 17:52
To: Innocent Bohui (INBO) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Christopher Kurek (CKUR) <[email-masked]>; Filip Trajkov (FITR) <[email-masked]>; Jason Simone (JSIO) <[email-masked]>; Morris Frost (MOFT) <[email-masked]>; Sebastien Manin (SEMN) <[email-masked]>; Erich Torrild (ERTL) <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Cc: Andrés Figueroa (AFIG) <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>
Subject: Procedure change - Warranties for Germany and Austria

Hello,

When sending warranty requests for customers in Germany and Austria, change the customer service email address from [email-masked]<mailto:[email-masked]> manually to [email-masked]<mailto:[email-masked]> in the "Contact customer service" macro. This is valid for the next two weeks or until further notice. I will let you know when it changes.

Please let me know, if you have any questions.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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