Subject: Re: Gaming Training
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
Cc: epos <[email-masked]>, AFIG <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Thu, 9 Apr 2020 22:36:56 -0700 (MST)

Hi Josephine, 

Thank you for sharing the files however we cannot download them. It is asking to create an account or login. 

Can you attach it separately in the email. 

Regards, 
Pritish 

From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]> 
To: "epos" <[email-masked]> 
Cc: "AFIG" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Thursday, April 9, 2020 7:56:37 PM 
Subject: Gaming Training 

	

Josephine Veena Dorairaj (JVDO) has shared OneDrive for Business files with you. To view them, click the links below. 

	
	
[ https://demant-my.sharepoint.com/personal/jvdo_senncom_com/Documents/Microsoft%20Teams%20Chat%20Files/Module%202-%20Gaming%20products%20&%20Software%20(1).pptx?web=1 | Module
 2- Gaming products & Software (1).pptx ] 

	
[ https://demant-my.sharepoint.com/personal/jvdo_senncom_com/Documents/Microsoft%20Teams%20Chat%20Files/Module%203-%20Support%20Procedure.pptx?web=1 | Module
 3- Support Procedure.pptx ] 

Hi, 

Please find the attached modules. 

GSX series firmware explanation: 

Firmware .844 have been upgraded to the devices in and this firmware has tournament mode. 

The firmware .808 are DSP fixes deployed via Sennheiser Updater in our second service release. 

Many customers will get .844 from production, but Sennheiser Updater will show .808 as the latest. 

Customers need to learn "higher is better" that .844 is the latest. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 
+45 4470 0119 
+45 2168 4511 

	

Sennheiser Communications A/S· Industriparken 27 · DK-2750 Ballerup · Denmark 

	

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