Subject: LIVE CHAT
From: Ashwinee Latchayya <[email-masked]>
To: Team Sage <[email-masked]>
Date: Thu, 20 Feb 2020 09:10:31 -0700 (MST)

Hi Team, 

Live chat is now live. Please make sure you are logged in to Karta. 

Steps : 
Karta - -> Live chats (make sure you are connected). There will be a green dot on 'ME' icon. 

[ https://app.kartra.com/helpdesk/live_chat | https://app.kartra.com/helpdesk/live_chat ] 

When there is a chat you will see it at the botton of the screen. Click on enter toom and greet the customer. 

You can make use of the canned responses on the chat. 

Nusan will explain to Pulkit briefly and Pulkit please pass on the message to Dimpy . 

I will personally explain it to the rest of the team tomorrow. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9