Subject: Re: Customer requesting to cancel the order.
From: Ashwinee Latchayya <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Mon, 17 Feb 2020 08:44:46 -0700 (MST)

Hi Pravesh, 

Inform her that her book has already been processed and shipped. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Pravesh Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, February 17, 2020 8:36:05 PM 
Subject: Customer requesting to cancel the order. 

Hi Ash, 

The customer has purchased the one book on 17/02/2020 and now she is requesting to cancel the order and requesting for a full refund. Email is in [email-masked]. 

Customer Details, 
Name: Amanda Cain 
Email: [email-masked] 

Could you please confirm whether we can refund the customer or not. 

Kind Regards, 
Pravesh