Subject: Feedback +Hand over
From: Ashwinee Latchayya <[email-masked]>
To: biswajit narzary <[email-masked]>, nusan dubey <[email-masked]>, Pravesh Singh <[email-masked]>, pulkit kadian <[email-masked]>, farooque khan <[email-masked]>, Dimpy Chawla <[email-masked]>
Date: Mon, 10 Feb 2020 06:47:58 -0700 (MST)

Hi Team, 

Maria has brought an email to my attention whereby the customer wasn't answered accordingly. 

In future please make sure your reply is adequate to the customer's query. 

Also make sure the same font is used throughout the email. If you're not sure how to do this, ask the team members on the floor or you can ask me directly. 

Another important message - Peter Sage is a 24/7 project hence if in case you are the only agent in your shift, do not leave until you hand over to the person taking over after you. 

I am sure everyone wants to go home on time, therefore make sure you report to work on time so that your fellow team mate can leave on time as well. 

Many thanks, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9