Subject: Re: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES
From: India Inbox <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Mon, 20 Jan 2020 08:41:41 +0000

Hi all

-The buyer was sent extra documents which was noted on SS CIAN note 20/01/20 03:13
-Buyer was provided with documents to bring with her and her booking name
-This was sent to the buyer 20/01/20 03:13

Breda

________________________________
From: Ashwani Panicker <[email-masked]>
Sent: Monday, January 20, 2020 8:37 AM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: Fwd: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES

Hi Team,

In reference to above TID  buyer purchased 2 tickets for Australian Tennis with hospitality package. Buyer called after the event that tickets which we had received that doesn't include hospitality package.

Buyer didn't receive any extra document apart from the uploaded tickets. The agent is not able to determine whether uploaded tickets include hospitality package or not as there is nothing mentioned on the tickets regarding this.

Could you please review this and advise how to proceed here.

Regards
Ashwani

________________________________
From: "Parvez Alam" <[email-masked]>
To: "Ashwani Panicker" <[email-masked]>
Cc: "Pravesh Singh" <[email-masked]>
Sent: Monday, January 20, 2020 2:04:26 PM
Subject: Fwd: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES

Hi Ashwani,

Can you please flag this.

Kind Regards
Parvez Khan

________________________________
From: "Pravesh Singh" <[email-masked]>
To: "Parvez Alam" <[email-masked]>
Sent: Monday, 20 January, 2020 13:53:29
Subject: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES

Hi Parvez,

With reference to T ID : 23956880, Buyer had purchased 2 tickets for Australian Tennis with hospitality package. Buyer called after the event that tickets which we had received that doesn't include hospitality package.

Buyer didn't receive any extra document apart from the uploaded tickets. I am unable to determine whether uploaded tickets include hospitality package or not as there is nothing mentioned on the tickets regarding this.

Could you please review this and advise how to proceed here.

Kind Regards,
Pravesh