Subject: Fwd: 22456257-Queen & Adam Lambert-15/02/2020-ANZ Stadium (Stadium Australia), Sydney, AU-Broker AU- Order has been cancelled
From: Ashwani Panicker <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Mon, 20 Jan 2020 01:39:49 -0700 (MST)

Hi Team, 

In reference to above TID the order was cancelled however there is no specific reason provided in CSL. 
Buyer purchased 2 tickets for an event, after 6 months we have cancelled the order and refunded the buyer. Buyer emailing us to know the reason behind this cancellation. 

Please can you help in this matter so that we can provide the buyer with appropriate reason. 

Regards 
Ashwani 

From: "Parvez Alam" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Pravesh Singh" <[email-masked]> 
Sent: Monday, January 20, 2020 2:05:05 PM 
Subject: 22456257-Queen & Adam Lambert-15/02/2020-ANZ Stadium (Stadium Australia), Sydney, AU-Broker AU- Order has been cancelled 

Hi Ashwani, 

Can you please flag this. 

Kind Regards 
Parvez Khan 

From: "Pravesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 20 January, 2020 13:26:58 
Subject: 22456257-Queen & Adam Lambert-15/02/2020-ANZ Stadium (Stadium Australia), Sydney, AU-Broker AU- Order has been cancelled 

Hi Parvez, 

With reference to T ID : 22456257, Buyer purchased 2 tickets for an event, after 6 months we have cancelled the order and refunded the buyer. Buyer emailing us to know the reason behind this cancellation. 

There is no note in the case history explaining the reason. Buyer is requesting for call back to discuss about this. 

Could you please review this case and advise how to proceed here. 

Kind Regards, 
Pravesh