Subject: Fwd: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES
From: Parvez Alam <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Mon, 20 Jan 2020 01:34:26 -0700 (MST)

Hi Ashwani, 

Can you please flag this. 

Kind Regards 
Parvez Khan 

From: "Pravesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 20 January, 2020 13:53:29 
Subject: 23956880-Australian Tennis 2020 - Monday - Day Session - First Round - HOSPITALITY PACKAGES-20/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU- Buyer didn't receive the HOSPITALITY PACKAGES 

Hi Parvez, 

With reference to T ID : 23956880, Buyer had purchased 2 tickets for Australian Tennis with hospitality package. Buyer called after the event that tickets which we had received that doesn't include hospitality package. 

Buyer didn't receive any extra document apart from the uploaded tickets. I am unable to determine whether uploaded tickets include hospitality package or not as there is nothing mentioned on the tickets regarding this. 

Could you please review this and advise how to proceed here. 

Kind Regards, 
Pravesh