Subject: 23738756-Edinburgh's Hogmanay - Concert In The Gardens-31/12/2019-Edinburgh's Hogmanay Box Office, Edinburgh, GB-Fan Seller- Order cancelled due to EDM error, seller chasing for payment
From: Pravesh Singh <[email-masked]>
To: Parvez Alam <[email-masked]>
Date: Wed, 15 Jan 2020 01:20:19 -0700 (MST)

Hi Parvez, 

With reference to T ID : 23738756, Order has been cancelled and buyer has been refunded due to EDM error. According to the last email sent to seller, he will receive the payment after 8 days of the event. Buyer returned the tickets us but till that event was over. 

Seller emailed informing that I shipped the tickets in time, buyer received the tickets in time so why this sale has been cancelled. 

Could you please review this confirm if we can pay the seller as he is not at fault. 

Kind Regards, 
Pravesh