Subject: GSX new Firmware release
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Pritish Nandi <[email-masked]>, Jiaojia Chen <[email-masked]>, "Yamamoto, Akihiko" <[email-masked]>, "[email-masked]" <[email-masked]>, siddhartha kler <[email-masked]>, norbert reisenauer <[email-masked]>, mpiana josue <[email-masked]>, pradeep.verma <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Thu, 19 Nov 2020 13:16:58 +0000

Hi All,

I am happy to inform you all that the new firmware 5.23.37.105.845 for the GSX 1000/1200 Pro will be released at 3 pm today.

The PIDs for Gamebooster are changed and therefore the user will have to setup 7.1 surround sound again.
You can see how to setup 7.1 surround sound in the following link:
https://epi.eposaudio.com/globalassets/__pim/products/gsx-1000/gsx1000_windows-guide-mappe_gsx1000_windows-guide.pdf

Release Notes:

Sennheiser GSX 1000 and 1200 PRO

Release Note

Date: 19-11-2020

Version: 5.23.37.105.845

Change Log

This release is to resolve the issues regarding boot on AMD systems with GSX1000 and GSX1200 with certain versions of Windows 10.

Changes and Bug fixes:

- Fixed boot issue

- Fixed suspend/resume issue

- Fixed volume sync issue on some systems

- New USB Product ID (PID).

Note: To clear windows registry the USB product ID (PID) is changed in this release and therefore the user will have to setup 7.1 surround sound again.

Windows defaults to 48kHz 24 bit (HD audio), but the USB Audio 1.1 standard does not support 7.1 in 24 bit. Therefore the sample rate must be set to 48 kHz/16 bit (DVD Audio) before choosing 7.1 surround sound.

Please follow below link to setup 7.1 surround sound in Windows.

https://epi.eposaudio.com/globalassets/__pim/products/gsx-1000/gsx1000_windows-guide-mappe_gsx1000_windows-guide.pdf

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

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