Subject: Regarding Ticket Number #110185
From: Pravesh Singh <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: [email-masked]
Date: Wed, 28 Oct 2020 17:05:04 -0700 (MST)

Hello Pritish, 

We have a missed chat today #110185, it doesn't seems to be genuine chat. The user left the chat within 5 seconds, the chat was assigned to Pradeep but before he open the chat and reply to the customer he left. 

Also, the used has marked his name (.) and email [email-masked] which doesn't seems to be genuine email address as well. We have followed up with the user to see if we get a response. This is just to inform you and I have seen a little bit delay getting chats from Germany, the chat get assigned to us but we get notification after sometime. 

Regards, 
Pravesh Singh