Subject: Re: Missed Chats - EPOS
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, Ismail Lsm <[email-masked]>, "Akihiko Yamamoto (LSM)" <[email-masked]>, "Pravesh Singh (LSM)" <[email-masked]>, Arjun LSM AJ <[email-masked]>, "Mpiana Ntambwe. Josue" <[email-masked]>, "Norbert Michael . Reisenauer" <[email-masked]>, Jiaojia Chen <[email-masked]>, Marika Fujita JP PH <[email-masked]>, Siddhartha Kler <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 28 Oct 2020 11:57:03 +0000

Guys,

This is super serious. I would need an explanation for this asap

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 28 October 2020 at 5:24 PM
To: Ismail Lsm <[email-masked]<mailto:[email-masked]>>, "Akihiko Yamamoto (LSM)" <[email-masked]<mailto:[email-masked]>>, "Pravesh Singh (LSM)" <[email-masked]<mailto:[email-masked]>>, Arjun LSM AJ <[email-masked]<mailto:[email-masked]>>, "Mpiana Ntambwe. Josue" <[email-masked]<mailto:[email-masked]>>, "Norbert Michael . Reisenauer" <[email-masked]<mailto:[email-masked]>>, Jiaojia Chen <[email-masked]<mailto:[email-masked]>>, Marika Fujita JP PH <[email-masked]<mailto:[email-masked]>>, Siddhartha Kler <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Missed Chats - EPOS

Hi All,

I have checked the chat history and was surprised to find that we have many missed chats in different shifts. This is not acceptable as you are given a schedule to follow and should be either available on calls or chats all the time.

We have 12 chats missed this Oct 2020 and most of them for Enterprise.

@ Ismael - Most of the chats missed when you were doing EMEA shift?

@ AJ - 4 chats missed in the night shift

@ Kanak - Why missed chat today at 3.21 PM for gaming?

Regards,
Pritish Nandi