Subject: RE: 23882365-FC Barcelona vs Atletico de Madrid - Spanish Super Cup 2020-09/01/2020-KASC Sports Hall, Jeddah, SA-Fan Seller- Buyer is unable to download the tickets
From: "[email-masked]" <[email-masked]>
To: India Inbox <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Thu, 9 Jan 2020 15:22:13 +0000

Done

bob

From: India Inbox
Sent: 09 January 2020 15:12
To: [email-masked]
Cc: Pravesh Singh <[email-masked]>
Subject: Re: 23882365-FC Barcelona vs Atletico de Madrid - Spanish Super Cup 2020-09/01/2020-KASC Sports Hall, Jeddah, SA-Fan Seller- Buyer is unable to download the tickets
Importance: High

@[email-masked]<mailto:[email-masked]>

-please change email, buyer cannot validate their email to download the tickets

-from           [email-masked]<mailto:[email-masked]>
-To                [email-masked]<mailto:[email-masked]>

Kind regards,
Breda

________________________________
From: Parvez Alam <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 9, 2020 3:09 PM
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Pravesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: 23882365-FC Barcelona vs Atletico de Madrid - Spanish Super Cup 2020-09/01/2020-KASC Sports Hall, Jeddah, SA-Fan Seller- Buyer is unable to download the tickets

Hi Team,

Buyer is unable to download the tickets as he has linked an incorrect email with his viagogo account. Event is only an hour away. Buyer does have the access to the viagogo account, it is asking to validate and he does not have the access to the email.

Current email address:

[email-masked]<mailto:[email-masked]>

New email  address:

[email-masked]<mailto:[email-masked]>

Is the customer requesting the change the account holder?

yes

Is the new email address linked to another account?

No

If yes, has the account been deleted?

NA

What is the reason for requiring an email address change?

buyer doesn't have access to viagogo account

Can you please process the request soon as the event is too close.

Kind Regards
Parvez Khan

________________________________
From: "Pravesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 9 January, 2020 20:38:13
Subject: 23882365-FC Barcelona vs Atletico de Madrid - Spanish Super Cup 2020-09/01/2020-KASC Sports Hall, Jeddah, SA-Fan Seller- Buyer is unable to download the tickets

Hi Team,

Buyer is unable to download the tickets as he has linked an incorrect email with his viagogo account. Event is only 1 hours away. Buyer does have the access to the viagogo account, it is asking to validate and he does not have the access to the email.

Current email address:

[email-masked]<mailto:[email-masked]>

New email  address:

[email-masked]<mailto:[email-masked]>

Is the customer requesting the change the account holder?

yes

Is the new email address linked to another account?

No

If yes, has the account been deleted?

NA

What is the reason for requiring an email address change?

buyer doesn't have access to viagogo account

Can you please process the request soon as the event is too close.

Kind Regards,
Pravesh