Subject: Re: 23590987-Australian Tennis 2020 - Thursday - Day Session - Second Round - HOSPITALITY PACKAGES-23/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU-Buyer has received the wrong tickets
From: India Inbox <[email-masked]>
To: Lori Chen <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, Parvez Alam <[email-masked]>, Breda Cremins <[email-masked]>
Date: Thu, 9 Jan 2020 09:25:47 +0000

@Lori Chen<mailto:[email-masked]>

HI Lori

Do you have an update here? Do you know when the buyer will be given details on the hospitality function? Buyer is asking to be called back and confirm if these are indeed hospatility

Kind regards,

Breda

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From: Parvez Alam <[email-masked]>
Sent: Thursday, January 9, 2020 9:20 AM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: 23590987-Australian Tennis 2020 - Thursday - Day Session - Second Round - HOSPITALITY PACKAGES-23/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU-Buyer has received the wrong tickets

Hi Team,

Buyer purchased tickets for Section: 16 - Hospitality Package. However, he didn't receive the hospitality package. The case was flagged to TL Bailey by previous agent to check with broker AU. Event is  13 day(s), 14 hours away.

Can you please check if we have any update on this.

Kind Regards
Parvez Khan

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From: "Pravesh Singh" <[email-masked]>
To: "Parvez Alam" <[email-masked]>
Sent: Thursday, 9 January, 2020 14:24:59
Subject: 23590987-Australian Tennis 2020 - Thursday - Day Session - Second Round - HOSPITALITY PACKAGES-23/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU-Buyer has received the wrong tickets

Hi Parvez,

With reference to T ID: Buyer hasn't received the HOSPITALITY PACKAGES along with these tickets. Case was flagged to TL Bailey by agent lori.chen. Buyer was suppose to get an update within 48 hours.

There is no update yet on this case and buyer is chasing for the packages.

Can you please check if we have any update regrading this case.

Kind Regards,
Pravesh