Subject: 23590987-Australian Tennis 2020 - Thursday - Day Session - Second Round - HOSPITALITY PACKAGES-23/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU-Buyer has received the wrong tickets
From: Parvez Alam <[email-masked]>
To: india inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Thu, 9 Jan 2020 02:20:34 -0700 (MST)

Hi Team, 

Buyer purchased tickets for Section: 16 - Hospitality Package. However, he didn't receive the hospitality package. The case was flagged to TL Bailey by previous agent to check with broker AU. Event is 13 day(s), 14 hours away. 

Can you please check if we have any update on this. 

Kind Regards 
Parvez Khan 

From: "Pravesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Thursday, 9 January, 2020 14:24:59 
Subject: 23590987-Australian Tennis 2020 - Thursday - Day Session - Second Round - HOSPITALITY PACKAGES-23/01/2020-Rod Laver Arena, Melbourne, AU-Broker AU-Buyer has received the wrong tickets 

Hi Parvez, 

With reference to T ID: Buyer hasn't received the HOSPITALITY PACKAGES along with these tickets. Case was flagged to TL Bailey by agent lori.chen. Buyer was suppose to get an update within 48 hours. 

There is no update yet on this case and buyer is chasing for the packages. 

Can you please check if we have any update regrading this case. 

Kind Regards, 
Pravesh