Subject: Re: 23744318 / Serrat & Sabina / 25/01/2020 / Barcelona, ES / Fan Seller / need to contact the buyer
From: Ashwani Panicker <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Malobika Purkayastha <[email-masked]>, Ritesh Sinha <[email-masked]>
Date: Sat, 4 Jan 2020 23:26:46 -0700 (MST)

Ignore the email immediately 

Regards 
Ashwani 

From: "Ashwani Panicker" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "Malobika Purkayastha" <[email-masked]>, "Ritesh Sinha" <[email-masked]> 
Sent: Sunday, 5 January, 2020 11:54:43 
Subject: Fwd: 23744318 / Serrat & Sabina / 25/01/2020 / Barcelona, ES / Fan Seller / need to contact the buyer 

Hi Pravesh, 

Take the ownership immediately. 

Regards 
Ashwani 

From: "Ritesh Sinha" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Malobika Purkayastha" <[email-masked]> 
Sent: Sunday, 5 January, 2020 06:08:59 
Subject: Fwd: 23744318 / Serrat & Sabina / 25/01/2020 / Barcelona, ES / Fan Seller / need to contact the buyer 

Hi Ashwani, 

Can you please assign this case to EN agent to call buyer to confirm if they accept upgrade tickets. 

Thanks, 
Ritesh Sinha 

From: "Malobika Purkayastha" <[email-masked]> 
To: "Ritesh Sinha" <[email-masked]> 
Sent: Sunday, 5 January, 2020 05:24:44 
Subject: 23744318 / Serrat & Sabina / 25/01/2020 / Barcelona, ES / Fan Seller / need to contact the buyer 

Hi Ritesh, 

With reference to TID: 23744318, seller called us to inform that she has not been informed about the upgraded offer which buyer accepted. She said that she has received the email order will be cancelled if she did not upload by 04/01/2020. She said that her tickets for Section : 307 will be received after the MSBD. So, she has offered for Section : 208 and Section : 220. As checked seller inform us on 31/12/19. Seller said that once buyer confirms immediately she will upload the tickets. As checked the buyer emails are in Spanish. 

Can you assign the case to an agent to call the buyer and confirm the upgraded offer. 

Kind regards, 
Malobika