Subject: Fwd: 23744790-Shen Yun-05/01/2020-Liverpool Empire Theatre, Liverpool, GB-Broker FR-Buyer has received incorrect tickets.
From: Ashwani Panicker <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Tue, 31 Dec 2019 06:08:06 -0700 (MST)

Hi Team, 

In reference to the above TID please provide clarity regarding the tickets. 

The buyer has purchased the tickets for Section Circle, Row S, Seat, 53 - 54. 

The seller has uploaded the tickets for Row P, Seat, 77 - 78. 

It seems like that seller has uploaded the equivalent tickets but according to venue map S-53,54 has a clear view from the stage but P-77,78 seats are in extremely corner of the row as it clearly shows in the attached venue map. 

Please confirm can we follow the wrong ticket procedure here? 

Kind Regards, 
Ashwani 

From: "Pravesh Singh" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Tuesday, 31 December, 2019 17:56:17 
Subject: 23744790-Shen Yun-05/01/2020-Liverpool Empire Theatre, Liverpool, GB-Broker FR-Buyer has received incorrect tickets. 

Hi Ashwani, 

With reference to TID: 23744790, Buyer has purchased the tickets for Section Circle, Row S, Seat, 53 - 54. Seller has uploaded the tickets for Row P, Seat, 77 - 78. 

It seems like that seller has uploaded the equivalent tickets but according to venue map S-53,54 has clear view from stage but P-77,78 seats are in extremely corner of the row as it clearly shows in attached venue map. 

Can you please review this and advise if we can follow the 'Wrong Ticket' process here. 

Kind Regards, 
Pravesh