Subject: 23778264-Bon Iver-20/06/2020-Riverstage, Brisbane, AU-Broker AU- Buyer requesting for full refund.
From: Pravesh Singh <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Fri, 27 Dec 2019 05:22:58 -0700 (MST)

Hi Kritika, 

With reference to T ID : Buyer is requesting to cancel the order and get the full refund. Buyer emailed and informed that he is a solicitor who practises in this area of law. Buyer has also mentioned that your website misleading and deceptive. 

Buyer is requesting for refund as tickets have different name and price. Buyer is referring ACCC in his email. 

Could you please review this and advise if I can push back or it should be escalated to ECC team. 

Kind Regards, 
Pravesh