Subject: Fwd: 23716408 : William Hill World Darts Championship 2019/20 - Monday - Day Session : 23/12/2019 : Alexandra Palace, London, GB : Power Seller Broker Pay After Event - UK : Buyer is chasing tickets
From: Ashwani Panicker <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Rajat Bhardwaj <[email-masked]>, Rahul Kapoor <[email-masked]>
Date: Mon, 23 Dec 2019 00:10:16 -0700 (MST)

Hi Pravesh, 

Please take the ownership and update the reply on email and update the concerns accordingly. 

Regards 
Ashwani 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Rahul Kapoor" <[email-masked]> 
Sent: Monday, 23 December, 2019 03:31:16 
Subject: 23716408 : William Hill World Darts Championship 2019/20 - Monday - Day Session : 23/12/2019 : Alexandra Palace, London, GB : Power Seller Broker Pay After Event - UK : Buyer is chasing tickets 

Hi Ashwani, 

Please assign this case to any day shift agent. Tickets are in transit and buyer is travelling tomorrow and requested a call at 8 AM UK time. Please ask the agent to track shipment in the morning and flag it to request for replacement if required. 

Kind regards 
Rajat 

From: "Rahul Kapoor" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Monday, 23 December, 2019 02:24:03 
Subject: 23716408 : William Hill World Darts Championship 2019/20 - Monday - Day Session : 23/12/2019 : Alexandra Palace, London, GB : Power Seller Broker Pay After Event - UK : Buyer is chasing tickets 

Hi Rajat, 

With reference to TID: 23716408, Buyer called in and chasing tickets, event is just 16 hours away and tickets are in transit since (Last update) 2019-12-22 09:24 : Home Counties North MC, Item Despatched to High Wycombe North DO. Buyer said she will be leaving for the event at 10 am and asking for call back at 8 am sharp with a solution. Kindly re-assign and Buyer should be called as the event is too near. 

Thank you for your consideration 

Kind Regards, 
Rahul Kapoor