Subject: Re: 23108689-Hins Cheung-25/11/2019-Hong Kong Coliseum, Hong Kong, HK-Broker HK-Buyer unable to return the tickets.
From: India Inbox <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Fri, 20 Dec 2019 13:58:43 +0000

What delivery method did the buyer use? Buyer was asked to use EMS.

Did the buyer follow the instructions sent on 17/12/19 12:38

Kind regards,

Breda

________________________________
From: Ashwani Panicker <[email-masked]>
Sent: Friday, December 20, 2019 1:35 PM
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: Fwd: 23108689-Hins Cheung-25/11/2019-Hong Kong Coliseum, Hong Kong, HK-Broker HK-Buyer unable to return the tickets.

Hi Team,

In reference to above TID the event was postponed and buyer requested for full refund we asked the buyer to send the tickets to seller .

As per the below address

10499 Post Office of Taipei double
No. 106 mail
recipient: hanging out

However buyer informed that SF Express can't deliver the tickets on this address as its an invalid address and he is requesting a different address to return the tickets.

Please can you check and help with the above concern to facilitate the buyer to return the tickets.

Regards
Ashwani
________________________________
From: "Pravesh Singh" <[email-masked]>
To: "Ashwani Panicker" <[email-masked]>
Sent: Friday, 20 December, 2019 17:33:56
Subject: 23108689-Hins Cheung-25/11/2019-Hong Kong Coliseum, Hong Kong, HK-Broker HK-Buyer unable to return the tickets.

Hi Ashwani,

With reference to T ID : 23108689, Event has been postponed and buyer has requested to get full refund. In order to get refund we have asked buyer to return the tickets to seller. We have provide an address to  buyer which is,

10499 Post Office of Taipei double
No. 106 mail
recipient: hanging out

Buyer have been informed from SF Express a courier company that they can't deliver the tickets on this address as it an invalid address. Buyer called and requested for another address to be provided so that she can return the tickets in time.

Can you please review this and advice how to proceed further.

Kind Regards,
Pravesh