Subject: Fwd: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language
From: Pravesh Singh <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Thu, 19 Dec 2019 03:42:51 -0700 (MST)

FYI 

From: "India Inbox" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Pravesh Singh" <[email-masked]> 
Sent: Thursday, 19 December, 2019 13:54:42 
Subject: Re: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language 

Please check the OLS- Hebrew is not a supported language. 

Please take ownership here. The seller listed as seating- have you looked up primary to see what is available? The buyer has also send in a copy of the tickets- have you tried online to translate these by copying and pasting this? 

[ https://www.zappa-club.co.il/zappashow/ishay-ribo/20-12-2019/13:00/ | https://www.zappa-club.co.il/zappashow/ishay-ribo/20-12-2019/13:00/ ] 

Kind regards, 

Breda 

From: Ashwani Panicker <[email-masked]> 
Sent: Thursday, December 19, 2019 7:37 AM 
To: India Inbox <[email-masked]> 
Cc: Pravesh Singh <[email-masked]> 
Subject: Fwd: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language 
Hi Team, 

In reference to above TID the buyer claim that he received incorrect tickets. 
However the tickets are printed in Hebrew language so agent not able to determine whether tickets are correct or not. 

The case was flagged to TL Sylvia earlier. 

Looking forward for a prompt response from your side. 

Regards 
Ashwani 

From: "Pravesh Singh" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Thursday, 19 December, 2019 13:00:57 
Subject: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language 

Hi Ashwani, 

With reference to T ID : 23686514, Buyer called and informed that she has received the incorrect tickets. I am not able to determine whether tickets are correct or not as tickets are printed in Hebrew Language. 

Case was flagged to TL Sylvia to assign the case to Hebrew agent. Can you please ask for any update or you can ask any Hebrew agent to check the tickets. 

Kind Regards, 
Pravesh