Subject: Fwd: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language
From: Ashwani Panicker <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Thu, 19 Dec 2019 00:37:13 -0700 (MST)

Hi Team, 

In reference to above TID the buyer claim that he received incorrect tickets. 
However the tickets are printed in Hebrew language so agent not able to determine whether tickets are correct or not. 

The case was flagged to TL Sylvia earlier. 

Looking forward for a prompt response from your side. 

Regards 
Ashwani 

From: "Pravesh Singh" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Thursday, 19 December, 2019 13:00:57 
Subject: 23686514-Ishay Ribo-20/12/2019-Hangar 11, Tel Aviv, IL-Fan Seller- Different Language 

Hi Ashwani, 

With reference to T ID : 23686514, Buyer called and informed that she has received the incorrect tickets. I am not able to determine whether tickets are correct or not as tickets are printed in Hebrew Language. 

Case was flagged to TL Sylvia to assign the case to Hebrew agent. Can you please ask for any update or you can ask any Hebrew agent to check the tickets. 

Kind Regards, 
Pravesh