Subject: Fwd: Case Review, Case ID : 17981941, T ID : 22407935
From: Parvez Alam <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Wed, 18 Dec 2019 00:01:15 -0700 (MST)

Hi Kritika, 

Can you please look into this. 

@Pravesh- please reply to this email with the work item id. 

Kind Regards 
Parvez Khan 

From: "Pravesh Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Wednesday, 18 December, 2019 11:24:29 
Subject: Case Review, Case ID : 17981941, T ID : 22407935 

Hi Parvez, 

Please find the attached screenshot of the error. Buyer emailed us requesting for refund, that was the second attempt from buyer so I have attempted to call buyer but he didn't answer. I have emailed the buyer regarding the query and wrapped up the case. 

Still they have marked this error, can this be checked with Quality Team. 

Kind Regards, 
Pravesh