Subject: Case Review, Case ID : 17981941, T ID : 22407935
From: Pravesh Singh <[email-masked]>
To: Parvez Alam <[email-masked]>
Date: Tue, 17 Dec 2019 22:54:29 -0700 (MST)

Hi Parvez, 

Please find the attached screenshot of the error. Buyer emailed us requesting for refund, that was the second attempt from buyer so I have attempted to call buyer but he didn't answer. I have emailed the buyer regarding the query and wrapped up the case. 

Still they have marked this error, can this be checked with Quality Team. 

Kind Regards, 
Pravesh