Subject: 23108861-Rod Stewart-19/12/2019-The O2, London, GB-Broker UK- Buyer requested for call back in Hungarian as she doesn't speak English
From: Pravesh Singh <[email-masked]>
To: Parvez Alam <[email-masked]>
Date: Tue, 17 Dec 2019 08:23:02 -0700 (MST)

Hi Parvez, 

With reference to T ID : 23108861, Buyer has purchased 2 tickets for Rod Stewart and tickets have been transferred to buyer's AXS account but she is unable to locate the tickets in her account. Previous agent has emailed the buyer and advised to change the domain from US to UK. 

Buyer was unable to change the email so I have called the buyer to explain how to change this, but buyer doesn't speak and hardly understand English. Buyer requested to be contacted in Hungarian which is unsupported language. 

Can you please check if we can assign this case any agent who speak Hungarian. 

Kind Regards, 
Pravesh