Subject: 22868840-Email bounce
From: Pravesh Singh <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Gagan Gupta <[email-masked]>, Rajat Bhardwaj <[email-masked]>
Date: Tue, 17 Dec 2019 03:38:52 -0700 (MST)

Hi Ashwani, 

Previous agent has already mentioned in their notes that buyer do have access in their viagogo account and has been advised to continue checking the account for any update. 

There is no need to follow up with buyer. However I have called the buyer and she has collected the tickets from UPS Access Point. 

Kind Regards, 
Pravesh 

From: "Ashwani Panicker" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Cc: "Gagan Gupta" <[email-masked]>, "Rajat Bhardwaj" <[email-masked]> 
Sent: Tuesday, 17 December, 2019 12:06:58 
Subject: Fwd: 22868840-Email bounce 

HI Pravesh 

Please take the ownership 

Regards 
Ashwani 

From: "Rajat Bhardwaj" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Gagan Gupta" <[email-masked]> 
Sent: Tuesday, 17 December, 2019 06:20:50 
Subject: Fwd: 22868840-Email bounce 

Hi Ashwani, 

Please assign this case to any day shift agent. 

Kind regards 
Rajat 

From: "Gagan Gupta" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Sent: Tuesday, 17 December, 2019 06:16:37 
Subject: 22868840-Email bounce 

Hi Rajat, 

Please assign the case to day agent to call the buyer to take the correct email address, i can not call its 10.47 PM (UK TIME). 

Thanks 
Gagan